Legal · Agentic Operations Layer

The AI operations layer
for your law firm.

Put a team of agents on yourintake.

Rach.Dev runs client intake and case qualification, conflict screening, document drafting, billing and docket monitoring across Clio, MyCase and the tools you already use — with an attorney in the loop on every filing and engagement, and a hard line on legal advice.

UPL guardrail — never legal adviceWorks with Clio & MyCaseAttorney-in-the-loopEnglish & Spanish
The operating picture

What an agent team takes off your desk

Most of a firm's load isn't legal judgement — it's intake, screening, paperwork and chasing deadlines. Here's where agents own the busywork, mapped to how your firm actually runs.

In demo

The Front Door

Every inquiry captured, qualified and routed — 24/7, in English or Spanish.

  • Multi-channel intake (web form, phone, SMS, chat)
  • Practice-area questions asked automatically
  • Structured intake packet ready for attorney review
In demo

Conflicts & Risk

Conflict check and case screening before a lawyer ever picks up the file.

  • Adverse-party and existing-client conflict search
  • Case-viability scoring against your firm's criteria
  • Statute-of-limitation flag on time-sensitive matters
In demo

Document Drafting

First drafts from your templates — the attorney edits and signs, not types.

  • Engagement letters, demand letters, basic contracts
  • Pulled from your firm's templates and matter facts
  • Strict UPL guardrails — never legal advice
In demo

Matter Coordination

Calendaring, e-filing prep, client updates and the follow-up no one gets to.

  • Deadlines and court dates on the matter calendar
  • E-filing packets staged for attorney review
  • Proactive case-status updates to the client (EN / ES)
In demo

Billing & Time

Capture every billable minute and get clean invoices out the door faster.

  • Time capture from matter activity and notes
  • Pre-bill review against engagement terms
  • Trust-accounting and retainer rules respected
In demo

Docket & Deadlines

The always-on watch on statutes of limitation and filing deadlines.

  • Statute-of-limitation and filing-deadline tracking
  • Court-rule-aware deadline calculation per jurisdiction
  • Escalation as a deadline approaches — advisory only
In your build

Back-Office & Compliance

Bar-rule checks, records and the compliance paperwork no one wants to do.

  • State-bar advertising and solicitation rule checks
  • Records retention and matter-file hygiene
  • Client feedback and complaint handling
In demo

Knowledge Layer

A role-aware assistant grounded only in your approved sources.

  • Separate views for client, attorney, staff
  • Every answer cites its source
  • Hard guardrails — never legal advice

Watch the team run a matter

Pick a matter and press play. Watch the agent team run it end to end — an attorney approves every engagement and every filing.

Control Tower
Daniel Foster · Auto injuryCar-accident PI inquiry, deadline near
Web form · Personal injury
Intake
Conflicts
Drafting
Review
Decision
Coordination
Follow-up
Agents
AvaClient Intake & Qualification
Idle
MarcusConflicts & Case Screen
Idle
NoraDocument Drafting
Idle
OwenMatter Coordination
Idle
RileyBilling & Time
Idle
IrisKnowledge Assistant
Idle
HopeDocket Sentinel
Idle
Decision trace0/7

Press Run the journey — or scroll in and watch it play automatically. Every clinical action waits for a clinician.

Every engagement and filing waits for an attorney. Rach.Dev drafts, screens and stages — a licensed lawyer approves.

Seven specialists, one conductor

Each agent owns one job and hands the next a complete, structured matter context. Atlas routes the work, enforces the attorney-in-the-loop gates and the UPL guardrail, and writes every action to an audit log.

Atlas

Atlas is the orchestrator. It routes each matter to the right specialist, carries shared client and matter context between them, pauses for attorney approval on every engagement and filing, enforces the no-legal-advice line, and records a complete, timestamped audit trail.

Live handoff pipeline
AvaIntake
MarcusConflicts
NoraDrafting
OwenCoord
RileyBilling
IrisKnowledge
HopeDocket

Click Ava below — the full intake-to-billing workflow plays out automatically.

MarcusConflicts & Case Screen

Conflicts and risk. Runs the adverse-party and existing-client conflict search, scores case viability against your firm's criteria, and flags any time-sensitive deadline before a lawyer touches the file.

Context from Ava
Daniel FosterPI — auto accidentTreatment ongoing
Conflict search clear — adverse driver + insurer screened
Viability scored against firm intake criteria — strong fit
Statute of limitation flagged — ~5 weeks out, escalated

Marcus screens and scores. The decision to take the case is the attorney's.

Conflict searchViability scoringDeadline flag
NoraDocument Drafting

Document drafting. Builds first drafts — engagement letters, demand letters, contract redlines — from your firm's templates and the matter facts, leaving the attorney to edit and sign, not type.

Context from Marcus
Strong fitContingency PI matterSOL ~5 weeks
Engagement letter drafted from the firm template
Matter facts and fee terms merged in cleanly
Strategy / legal-opinion request → routed to the attorney

Draft only. Nora never gives legal advice — an attorney reviews and signs before anything is sent.

Template draftingRedlinesUPL guardrails
OwenMatter Coordination

Matter coordination. Calendars deadlines and court dates, stages e-filing packets, routes documents, and keeps clients informed with proactive case-status updates.

Context from Nora
Engagement signedSOL + key datesClient welcome
SOL and key dates added to the matter calendar
Preservation-of-claim filing packet staged for sign-off
Client welcome and next-steps update sent (EN / ES)
CalendaringE-filing prepClient updates
RileyBilling & Time

Billing and time. Captures billable activity against the matter, runs pre-bill review against the engagement terms, and respects trust-accounting and retainer rules before an invoice goes out.

Context from Owen
Matter openedContingency termsActivity logged
Billable activity captured against the matter from notes
Pre-bill checked against the engagement's fee terms
Trust / retainer rules respected → queued for review
Time capturePre-bill reviewTrust accounting
IrisKnowledge Assistant

The role-aware knowledge assistant. Answers clients, attorneys and staff from your approved sources only — every answer cited, and a legal question is always handed to a lawyer, never advised.

Context from Riley
Client viewApproved sources onlyEN / ES
Answered process and fee questions from approved materials
Every answer carried its source citation
Legal-advice request → handed to an attorney, not answered

Iris informs. It never gives legal advice, interprets the law, or recommends a strategy.

Role-awareCited answersNever legal advice
HopeDocket Sentinel

The Docket Sentinel. Always on, watching every matter's statutes of limitation, filing deadlines and conflict surface — surfacing a deadline weeks before it bites, and staging the response for the attorney.

Context from the matter team
Open matters: 214SOL clocks runningE-filing calendars synced
How Hope calibrates for this firm
Maps each matter to its jurisdiction and court rules
Computes statute and filing deadlines per claim type
Tiers reminders — 90 / 60 / 30 / 14 / 7 days out
What Hope watches in real time
SOL clocksFiling deadlinesCourt datesConflictsService windowsAppeal periods
Statute of limitation approaching with no filing on record
Court-ordered filing deadline inside the warning window
Response or answer due before the service deadline
Appeal period running on an adverse ruling
New conflict surfaced as a party is added to a matter
Hearing or deposition date with no prep task assigned

Hope is advisory. It alerts and stages — an attorney decides and files. Every alert is logged with the matter and the deadline that triggered it.

Live · DocketAlways-on monitorDeadline early-warningAdvisory only

Ava captures patient intake by voice, then hands a structured summary to 6 downstream agents — triage, documentation, coordination, billing, knowledge and ICU monitoring — each acting on the shared context, with Atlas orchestrating and a clinician approving every clinical action.

Ava starts the workflow.

One layer over the systems you already run

Rach.Dev sits on top of your practice-management and document systems — orchestrating agents, enforcing governance and the UPL guardrail, and keeping an attorney in the loop. No rip-and-replace.

Layer 4Human-in-the-loop

Every engagement, filing and outbound document pauses for an attorney to approve. Agents draft and stage; lawyers decide.

Approval gatesAttorney sign-offRole-based access
Layer 3Governance & audit

UPL guardrails, privilege-aware access, conflict controls, and a complete, timestamped audit trail on every action and every document touch.

UPL guardrailFull audit logPrivilege-aware accessSource citations
Layer 2Agent orchestration

Atlas routes each matter to the right specialist, carries shared client and matter context between agents, and coordinates hand-offs end to end.

Routing & hand-offShared contextEscalation paths
Layer 1Integration

Bidirectional connectors to your practice-management, document and e-filing systems over the APIs your tools already expose.

Practice-mgmt APIsDMS syncWebhooks & APIs
Works with the systems you already run
ClioMyCaseNetDocumentsCourt e-filingOutlookiManageDocuSignQuickBooks

A knowledge layer that knows its limits

Iris answers clients, attorneys and staff from your approved sources only. Every answer is cited — and a legal question is always handed to an attorney, never advised.

Try a question

IrisClient view

Hi, I'm Iris. Ask me about your matter status, fees or what to bring to a consultation — I'll always cite my source.

Iris provides information only — never legal advice, an interpretation of the law, or a recommended strategy. Anything that calls for legal judgment is routed to a licensed attorney.

A knowledge layer that knows its limits — questions and answers

What's the status of my case?
Your matter is in the discovery phase. Your attorney, Sarah Whitman, filed the demand on May 12 and we're awaiting the insurer's response, due by June 30. Your next scheduled item is a status call on June 24 at 2:00 PM. You can view updates anytime from the client portal.
¿Cuánto cobran por una consulta inicial?
La consulta inicial de derecho familiar es gratuita y dura unos 30 minutos. Si decide contratar al bufete, le explicaremos los honorarios por escrito en la carta de representación antes de comenzar. Si desea, puedo conectarla con nuestro equipo para agendar la consulta.
Do I have a strong case, and should I sue?
That calls for legal judgment, so I won't advise on it myself. I've routed your question and the facts you shared to an attorney, who will assess the merits and any deadlines and follow up with you directly. If a filing deadline is close, we'll prioritize your consultation.

Governance, not just guardrails

The controls that let a firm actually deploy agents — enforced in the system, not promised on a slide.

Attorney in the loopEvery engagement, filing and outbound document waits for a licensed attorney to approve. No agent takes a legal action on its own.
Complete audit trailEvery action, hand-off and document access is logged with a timestamp, the agent, the source and the approver — exportable on demand.
Privilege & UPL safeguardsMatter data stays in your systems under your control, attorney-client privilege is preserved, and a hard UPL guardrail keeps agents from ever giving legal advice.
Grounded with sourcesAnswers come only from your approved knowledge sources and cite them. No open-web guessing, no ungrounded claims.
No vendor lock-inStandards-based connectors to Clio, MyCase and your DMS, and your data stays yours. Turn an agent off and your systems keep running.

Live audit log

A sample of what every action looks like on the record.

22:21:04Inbound SMS (es) received & answered — prospect #1187Logged
09:02:18Conflict search run — no adverse-party conflict foundCleared
09:03:46Matter file accessed: intake pre-load (least privilege)Access
09:06:11Engagement letter drafted — awaiting attorney sign-offPending
09:07:55Engagement approved by Sarah Whitman, PartnerApproved
14:40:09SOL deadline ~5 weeks out — on-call attorney pagedEscalated

What changes when agents own the busywork

Directional outcomes our pilots target — validated on your own data, never assumed.

24/7
Coverage, every channel
Web, phone, SMS and chat answered around the clock, in English and Spanish — no after-hours voicemail.
Minutes
From inquiry to intake packet
Qualified intake and a conflict check done before the prospect calls the next firm on the list.
Zero-miss
Deadline visibility
Statutes of limitation and filing deadlines watched continuously, surfaced weeks ahead — advisory to the attorney.
Hours back
For attorneys
Less drafting and chasing, more time on the substantive legal work that needs human judgment.

The problem, in numbers

  • Firms that contact a new web lead within about five minutes are far more likely to qualify it than firms that wait even 30 minutes — speed to first response is decisive. Harvard Business Review, The Short Life of Online Sales Leads (2011)
  • Lawyers bill only about 2.6 hours of an 8-hour day on average — roughly a third — with much of the rest lost to intake, admin and non-billable work. Clio Legal Trends Report
  • Administrative errors such as failure to calendar a known deadline are a leading cause of legal malpractice claims, accounting for a large share of claims year over year. ABA Standing Committee on Lawyers' Professional Liability, Profile of Legal Malpractice Claims

Figures above are external benchmarks and pilot targets, not guarantees — we validate every number on your own data before you rely on it. Monitoring agents are advisory: they alert and stage, an attorney acts.

Start with one workflow. Prove it. Then scale.

We stand up a single workflow on your existing practice-management system, show the audit trail and the outcomes, and expand only once your team trusts it.

01
Scope one workflow

Pick the highest-pain workflow — client intake, conflict checks or docket monitoring — and we map it to your systems.

02
Pilot in your environment

Agents run on Clio or MyCase with an attorney in the loop and a full audit trail, in weeks not quarters.

03
Measure, then expand

Review the outcomes on your own data, then roll the agent team out practice area by practice area.