Templates | Rach.Dev

✦TEMPLATE LIBRARY

60 agent templates, ready to deploy

Production-ready AI agents with industry-specific compliance, guardrails, and integrations. Pick a template, configure it, and launch.

E-Commerce

Customer Support Agent

Handles order status inquiries, return and exchange requests, shipping questions, and product troubleshooting. Resolves 70-80% of tier-1 tickets without human intervention by pulling real-time data from your store's backend.

Look up order status, tracking numbers, and estimated delivery dates using order ID or customer emailInitiate return and exchange workflows, generating prepaid shipping labels when authorizedAnswer shipping policy questions including international shipping rates, delivery windows, and carrier options+5

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E-Commerce

Cart Recovery Agent

Re-engages shoppers who abandoned their carts with personalized, conversational outreach via email, SMS, or on-site chat. Addresses hesitations, answers product questions, and can offer configurable incentives to close the sale.

Detect cart abandonment events in real time and trigger outreach after configurable delaySend personalized recovery messages referencing the specific products left in the cartAnswer product questions about items in the abandoned cart (sizing, materials, compatibility)+5

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E-Commerce

Product Recommendation Agent

Provides personalized product recommendations through conversational discovery. Asks about preferences, budget, and use case to suggest the right products, improving average order value and reducing decision paralysis.

Conduct conversational needs assessment asking about use case, budget, and preferencesSearch product catalog with semantic understanding to find relevant itemsCompare multiple products side-by-side highlighting differences in features and price+5

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E-Commerce

Review Management Agent

Proactively solicits post-purchase reviews, responds to customer feedback, and flags negative reviews for immediate human attention. Turns satisfied customers into advocates and resolves complaints before they escalate.

Send personalized review requests after configurable post-delivery delayGuide customers through the review process with specific prompts about their experienceRespond to positive reviews with personalized thank-you messages+5

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Healthcare

Appointment Scheduling Agent

Handles appointment booking, rescheduling, and cancellation for healthcare practices. Checks provider availability in real time, verifies insurance eligibility, and sends automated reminders to reduce no-show rates.

Search available appointment slots by provider, specialty, date range, and locationBook, reschedule, and cancel appointments with real-time calendar synchronizationVerify insurance eligibility and copay estimates using payer API integrations+5

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Healthcare

Patient Intake Agent

Collects medical history, current medications, allergies, insurance information, and chief complaint before the patient's visit. Replaces paper forms with a conversational experience that produces structured clinical data.

Guide patients through medical history questions using adaptive conversation flowsCollect current medication list with dosages, frequencies, and prescribing providersDocument allergies with severity level and reaction type+5

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Healthcare

Prescription Reminder Agent

Sends automated medication reminders, tracks adherence, alerts patients about refill windows, and provides pharmacy coordination. Improves medication compliance and reduces preventable hospital readmissions.

Send scheduled medication reminders via SMS, email, or push notification at dosage timesTrack patient medication adherence through confirmation responsesAlert patients when refill windows approach based on prescription duration and fill date+5

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Healthcare

Symptom Checker Agent

Guides patients through symptom assessment to determine appropriate care level — self-care, telehealth, urgent care, or emergency room. Reduces unnecessary ER visits while ensuring urgent symptoms are appropriately escalated.

Conduct structured symptom assessment using clinical triage protocolsAsk clarifying questions about onset, duration, severity, and associated symptomsAssess urgency level using evidence-based triage algorithms (self-care, telehealth, urgent care, ER)+5

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Real Estate

Property Inquiry Agent

Responds to property listing inquiries instantly with detailed information about features, pricing, neighborhood data, and comparable sales. Keeps prospects engaged during the critical research phase when response speed determines who gets the lead.

Answer detailed questions about listed properties (square footage, lot size, year built, features, HOA fees)Provide neighborhood information including school ratings, walkability scores, and nearby amenitiesShare comparable recent sales data to contextualize listing prices+5

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Real Estate

Lead Qualification Agent

Engages new leads from website forms, ads, and portal inquiries with conversational qualification. Determines budget, timeline, financing status, and property preferences, then scores and routes leads to the right agent.

Engage leads within seconds of form submission with personalized outreachConduct conversational needs assessment covering budget, location, property type, and timelineDetermine financing status (pre-approved, planning to apply, cash buyer)+5

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Real Estate

Showing Scheduler Agent

Eliminates the back-and-forth of scheduling property showings. Coordinates availability between buyers, listing agents, and property access requirements, then sends confirmations and reminders to all parties.

Find mutually available showing times across buyer and agent calendarsHandle multi-property showing tours by optimizing route and timingManage property access requirements (lockbox codes, gate access, tenant notification)+5

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Real Estate

Market Analysis Agent

Provides AI-generated comparative market analyses, neighborhood insights, and pricing recommendations based on real-time MLS data. Helps agents deliver data-driven consultations and gives buyers market context for informed decisions.

Generate comparative market analyses using recent sales, active listings, and pending transactionsAnalyze price per square foot trends for specific neighborhoods over configurable time periodsCalculate estimated property values based on comparable sales and adjustments+5

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Legal

Client Intake Agent

Captures prospective client information, conducts preliminary case assessment based on your firm's criteria, and produces structured intake packets for attorney review. Responds to inquiries 24/7, ensuring no lead goes unengaged.

Conduct structured intake interviews tailored to practice area (PI, family law, business, criminal, etc.)Capture essential case details: parties involved, dates, incident descriptions, prior legal actionsPerform preliminary case viability assessment based on configurable firm criteria+5

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Legal

Document Drafting Assistant

Generates first drafts of standard legal documents by pulling from your firm's template library and filling in case-specific details. Reduces drafting time for engagement letters, demand letters, basic contracts, and correspondence.

Generate first drafts of engagement letters with firm-specific terms and fee structuresDraft demand letters incorporating case facts, legal theories, and demand amountsProduce basic contract drafts using firm templates with client-specific customization+5

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Legal

Case Status Agent

Lets clients check the status of their legal matter via chat without calling the office. Provides updates on case milestones, upcoming deadlines, and recent activity — reducing the #1 source of client complaints in legal services.

Authenticate clients via case number and verification questions before sharing any informationProvide current case phase (intake, discovery, negotiation, litigation, settlement, closed)Share upcoming deadlines, hearing dates, and scheduled appointments+5

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Legal

Billing Assistant

Handles client billing inquiries, sends payment reminders, explains invoice line items, and processes payments. Reduces accounts receivable aging and frees up administrative staff from billing-related calls.

Answer client questions about invoice line items, hourly rates, and fee structuresSend automated payment reminders at configurable intervals for outstanding invoicesProcess credit card and ACH payments through secure payment links+5

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Financial Services

KYC Verification Agent

Walks customers through Know Your Customer identity verification workflows conversationally. Collects documents, runs verification checks, and routes edge cases to compliance officers — reducing onboarding time from days to minutes.

Guide customers through document collection (government ID, proof of address, SSN verification)Capture and validate document images with quality checks (blur, glare, cropping)Run identity verification via integration with third-party KYC providers+5

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Financial Services

Transaction Support Agent

Handles routine banking inquiries including balance checks, transaction history, transfer requests, and payment troubleshooting. Reduces call center volume by resolving common financial service questions through self-service chat.

Provide account balance and available credit information after identity verificationDisplay recent transaction history with merchant names, amounts, and datesInitiate domestic transfers between accounts with proper authorization+5

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Financial Services

Investment Advisor Agent

Provides portfolio information, market context, and educational content to investment clients. Helps clients understand their holdings, asset allocation, and market movements while staying within regulatory boundaries for non-licensed entities.

Display current portfolio holdings with market values, cost basis, and gain/lossExplain asset allocation breakdown and diversification metricsProvide market context for portfolio movements using current market data+5

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Financial Services

Fraud Detection Agent

Monitors transaction patterns in real time, flags suspicious activity, and engages customers for verification when anomalies are detected. Reduces fraud losses while minimizing false positives that frustrate legitimate customers.

Monitor transactions in real time against established customer behavior patternsFlag transactions that deviate from normal spending patterns (location, amount, frequency, merchant category)Send instant alerts to customers for suspicious transactions via SMS, push, or email+5

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Education

Tutoring Assistant Agent

Provides on-demand academic support by explaining concepts, working through practice problems, and adapting explanations to individual learning levels. Available 24/7 to supplement classroom instruction and office hours.

Explain academic concepts using adaptive language appropriate to the student's levelWalk through practice problems step-by-step, asking the student to complete each step before revealing the nextProvide multiple explanation approaches when a student does not understand the first attempt+5

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Education

Student Support Agent

Answers administrative questions about enrollment, financial aid, campus services, and academic policies. Reduces help desk ticket volume during peak periods like enrollment and exam season.

Answer questions about registration deadlines, add/drop procedures, and academic calendar datesProvide financial aid information including FAFSA deadlines, scholarship availability, and payment plan optionsExplain academic policies (grade appeals, academic probation, transfer credits, graduation requirements)+5

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Education

Enrollment Advisor Agent

Guides prospective students through the admissions funnel — answering program questions, explaining application requirements, and nurturing leads from inquiry to enrollment. Responds instantly to inquiries that would otherwise wait for business hours.

Answer detailed questions about programs, degrees, concentrations, and career outcomesExplain admission requirements, application deadlines, and required documents per programGuide prospects through the application process step by step+5

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Education

Course Recommendation Agent

Helps students plan their academic path by recommending courses based on degree requirements, prerequisites, interests, and scheduling constraints. Reduces advising bottlenecks and helps students graduate on time.

Analyze remaining degree requirements and suggest courses to fulfill themCheck prerequisite chains to ensure recommended courses are eligible for the studentFactor in student schedule constraints (work schedule, preferred class times, campus vs. online)+5

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Hospitality

Reservation Agent

Handles hotel and restaurant reservation inquiries, availability checks, booking modifications, and cancellation requests across website, SMS, and messaging channels. Captures direct bookings that would otherwise go to OTAs.

Check room or table availability for specific dates, party sizes, and room typesProcess direct bookings with real-time rate calculation and confirmationHandle booking modifications (date changes, room upgrades, special requests)+5

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Hospitality

Concierge Agent

Provides personalized local recommendations, activity bookings, transportation arrangements, and dining reservations for hotel guests. Creates the high-touch concierge experience at scale without additional staffing.

Recommend restaurants based on cuisine preference, dietary restrictions, budget, and proximityBook local activities, tours, and excursions through partner platformsArrange transportation (airport transfers, car rentals, ride-hailing) for guests+5

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Hospitality

Feedback Collector Agent

Proactively collects guest feedback during and after their stay, identifies service recovery opportunities before negative reviews are posted, and routes actionable feedback to the right department for immediate resolution.

Send mid-stay check-in messages to catch and resolve issues before checkoutConduct post-stay satisfaction surveys via conversational format (not boring form emails)Identify negative sentiment in real time and trigger service recovery workflows+5

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Hospitality

Event Planner Agent

Handles event and meeting space inquiries from initial contact through proposal delivery. Qualifies event requirements, checks venue availability, and generates preliminary proposals — reducing the sales team's time on early-stage inquiries.

Qualify event inquiries by collecting date, guest count, event type, budget, and special requirementsCheck meeting room and event space availability for requested dates and configurationsGenerate preliminary event proposals with pricing estimates based on standard packages+5

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SaaS

Technical Support Agent

Resolves tier-1 technical support issues by guiding users through troubleshooting steps, checking system status, and pulling relevant documentation. Escalates complex bugs with structured reports that save engineering time.

Diagnose common technical issues using adaptive troubleshooting decision treesCheck real-time system status and inform users of known outages or degraded performanceSearch documentation and knowledge base for relevant solutions using semantic search+5

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SaaS

Onboarding Assistant Agent

Guides new users through product setup and first-value milestones. Reduces time-to-value by proactively helping users complete activation steps, explaining features in context, and addressing setup blockers in real time.

Walk new users through account setup and initial configuration step by stepTrack onboarding milestone completion and proactively suggest next stepsExplain features in context as users encounter them for the first time+5

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SaaS

Feature Request Collector Agent

Captures, categorizes, and prioritizes customer feature requests from support conversations. Aggregates feedback to identify trends and informs product roadmap decisions with real customer demand data.

Detect feature requests embedded in support conversations and extract the core askCategorize requests by product area, customer segment, and request type (new feature, enhancement, integration)Merge duplicate requests and link to existing feature request entries+5

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SaaS

Churn Prevention Agent

Detects early churn signals — declining usage, negative support sentiment, approaching renewal dates — and proactively intervenes with resources, training offers, and customer success manager escalation.

Monitor product usage trends and flag accounts with declining engagementDetect negative sentiment in support conversations as an early churn indicatorSend proactive outreach to at-risk accounts with relevant resources and training offers+5

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Recruitment

Candidate Screening Agent

Conducts initial candidate screening conversations to verify qualifications, assess role fit, and rank candidates for recruiter review. Processes hundreds of applicants consistently without interviewer fatigue or unconscious bias.

Conduct structured screening interviews based on configurable role-specific question setsVerify minimum qualifications (years of experience, required certifications, education level)Assess communication skills and professionalism through conversational interaction+5

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Recruitment

Interview Scheduler Agent

Handles the multi-party calendar coordination of interview scheduling. Finds times that work for candidates and interview panels, sends confirmations, manages reschedules, and reduces the scheduling back-and-forth that delays hiring.

Find mutually available interview times across candidate and panel member calendarsCoordinate multi-round interview schedules (phone screen, technical, team fit, final)Send interview confirmations with video conferencing links, interviewer names, and preparation materials+5

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Recruitment

Onboarding Buddy Agent

Guides new hires through their first 90 days with answers about company policies, benefits enrollment, IT setup, and team introductions. Reduces the onboarding burden on HR and managers while ensuring no steps are missed.

Walk new hires through pre-start paperwork (I-9, W-4, direct deposit, emergency contact)Guide benefits enrollment with plan comparisons, deadline reminders, and common questions answeredProvide IT setup assistance (email, VPN, software access, equipment requests)+5

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Recruitment

Job Matching Agent

Proactively matches candidates from your talent pool to new job openings based on skills, experience, preferences, and past interactions. Re-engages passive candidates with personalized outreach when relevant roles open.

Analyze new job requirements against candidate profiles in the talent poolScore candidate-role fit based on skills match, experience level, location, and compensation expectationsSend personalized outreach messages to matched candidates referencing their specific qualifications+5

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Professional Services

Proposal Generator Agent

Creates first drafts of project proposals by pulling from your firm's past proposals, services catalog, and pricing models. Turns a multi-hour drafting process into a 30-minute review, freeing senior consultants for billable client work.

Generate proposal drafts from client requirements using firm templates and past proposalsPull relevant case studies and capabilities descriptions from the firm's content libraryCalculate project pricing based on scope, team composition, and standard rate cards+5

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Professional Services

Billing Assistant

Automates invoice generation, payment tracking, and client billing inquiries for professional services firms. Reduces accounts receivable aging by sending timely reminders and making it easy for clients to pay.

Generate invoices from approved time entries and expense reportsSend automated payment reminders at configurable intervals for outstanding invoicesAnswer client questions about invoice line items, hourly rates, and project scope+5

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Professional Services

Project Status Agent

Provides real-time project status updates to clients without requiring project managers to write manual reports. Pulls from project management tools to answer questions about milestones, timelines, and deliverables.

Provide current project phase and overall percentage completionShare upcoming milestone dates and recently completed deliverablesAnswer questions about project timeline changes and reasons for adjustments+5

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Professional Services

Client Communication Agent

Manages proactive client communication including check-ins, satisfaction surveys, and relationship nurturing for professional services firms. Ensures no client feels neglected between active engagements.

Send scheduled check-in messages to active and past clients at configurable intervalsConduct relationship health surveys to identify at-risk accounts before problems surfaceShare relevant industry news, insights, and firm thought leadership with clients+5

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Insurance

Claims Intake Agent

Walks policyholders through the claims filing process step by step, collecting incident details, documentation, and supporting evidence in a conversational format. Reduces average claim filing time from 30+ minutes to under 10 minutes.

Guide policyholders through claims filing with questions tailored to claim type (auto, home, health, life)Collect incident details including date, time, location, description, and involved partiesAccept photo and document uploads (accident photos, police reports, medical bills, receipts)+5

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Insurance

Policy Advisor Agent

Helps prospects and policyholders understand coverage options by explaining policy terms, comparing plans, and identifying potential coverage gaps. Makes insurance accessible and understandable without requiring a licensed agent for every inquiry.

Explain policy terms, coverage types, deductibles, and exclusions in plain languageCompare multiple policy options side-by-side based on prospect's needs and budgetIdentify potential coverage gaps based on customer situation and asset inventory+5

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Insurance

Renewal Reminder Agent

Proactively reaches out to policyholders before renewal dates to review coverage, highlight changes, and facilitate the renewal process. Reduces policy lapse rates and creates cross-sell opportunities during renewal conversations.

Send personalized renewal reminders at configurable intervals before policy expirationHighlight coverage changes, premium adjustments, and new options available at renewalFacilitate the renewal process with simplified approval and payment collection+5

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Insurance

Coverage Comparison Agent

Generates side-by-side coverage comparisons for prospects evaluating multiple policy options. Explains differences in plain language, highlights trade-offs between cost and coverage, and helps customers make informed decisions.

Compare up to 4 policy options side-by-side with consistent formattingHighlight key differences in coverage limits, deductibles, exclusions, and premiumsExplain insurance terminology in plain, jargon-free language+5

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Automotive

Service Scheduler Agent

Lets customers book service appointments by selecting services, viewing available time slots, and receiving estimated costs — all through conversational interaction. Integrates with DMS systems to keep the service department synchronized.

Display available service appointment slots by date, time, and service advisorHelp customers identify needed services based on mileage, vehicle age, and maintenance historyProvide cost estimates for common services (oil change, brake service, tire rotation, diagnostics)+5

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Automotive

Inventory Inquiry Agent

Answers vehicle inventory questions with real-time data on trim levels, features, pricing, availability, and dealer-installed options. Keeps prospects engaged during the research phase and qualifies buyer interest before connecting them with sales.

Search current inventory by make, model, year, trim, color, and feature requirementsProvide detailed vehicle specifications (engine, transmission, MPG, technology, safety features)Display MSRP, dealer price, and available incentive/rebate information+5

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Automotive

Financing Calculator Agent

Helps buyers understand monthly payment options based on vehicle price, down payment, credit tier, and loan term. Keeps prospects engaged during the financing research phase and connects pre-qualified buyers with the F&I department.

Calculate monthly payment estimates based on price, down payment, trade-in value, interest rate, and termDisplay payment scenarios across multiple term lengths (36, 48, 60, 72 months)Explain the impact of credit tier on interest rates and total cost of financing+5

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Automotive

Trade-In Estimator Agent

Provides preliminary trade-in valuations based on vehicle details and market data. Gives prospects a starting point for trade-in discussions, encouraging them to visit the dealership for a formal appraisal.

Collect vehicle details (year, make, model, trim, mileage, condition) through conversational flowGenerate preliminary trade-in value range based on market data and auction resultsExplain factors that affect trade-in value (mileage, condition, market demand, seasonal trends)+5

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Non-Profit

Donor Engagement Agent

Manages donor communication including thank-you messages, impact updates, tax receipt information, and re-engagement campaigns for lapsed donors. Scales the personal touch that drives donor retention without adding staff.

Send personalized thank-you messages within hours of donation receiptProvide tax receipt information and year-end giving summaries for donor recordsShare impact updates tied to the donor's specific contribution (your $100 funded X)+5

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Non-Profit

Volunteer Coordinator Agent

Handles volunteer sign-up, shift scheduling, event reminders, and post-event follow-up. Reduces no-show rates and volunteer management overhead, letting program staff focus on impact rather than logistics.

Present available volunteer opportunities with descriptions, dates, locations, and requirementsProcess volunteer sign-ups and collect required information (background check consent, skills, availability)Send shift confirmations with location details, parking instructions, and what to bring+5

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Non-Profit

Grant Writer Assistant Agent

Helps program staff draft grant proposals by pulling from the organization's impact data, program descriptions, and budget templates. Reduces proposal drafting time and improves quality by ensuring consistent, data-backed narratives.

Generate grant proposal drafts using organization's program data and past successful proposalsPull relevant impact metrics, outcome data, and program descriptions from internal databasesFormat proposals to match specific funder requirements and templates+5

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Non-Profit

Impact Reporter Agent

Compiles program metrics, success stories, and outcome data into donor-ready impact reports. Automates the time-consuming process of gathering data from multiple sources and formatting it into compelling narratives.

Aggregate program metrics from multiple data sources into unified reportsGenerate donor impact reports tied to specific contributions and campaignsCreate board-ready reports with visualizations, trend lines, and program comparisons+5

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Fitness & Wellness

Class Booking Agent

Handles class reservations, waitlist management, cancellations, and rescheduling across your entire fitness schedule. Reduces front desk call volume and makes it easy for members to book from any channel.

Display class schedule with available spots, instructor, and class descriptionProcess class bookings with instant confirmation and calendar invitesManage waitlist placement and automatic promotion when spots open up+5

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Fitness & Wellness

Nutrition Advisor Agent

Provides general dietary guidance, meal suggestions, and macro tracking support based on member fitness goals. Enhances the member experience between trainer sessions with always-available nutritional support.

Suggest meals and snacks based on dietary preferences, restrictions, and macro targetsCalculate approximate macronutrient breakdowns for common meals and recipesCreate sample meal plans aligned with fitness goals (weight loss, muscle gain, maintenance, endurance)+5

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Fitness & Wellness

Progress Tracker Agent

Helps members log workouts, track measurements, visualize progress trends, and stay accountable between trainer sessions. Provides motivation and celebrates milestones to improve member engagement and retention.

Log workouts through conversational input (exercises, sets, reps, weights, duration, RPE)Track body measurements and progress photos with configurable tracking intervalsVisualize progress trends for strength, endurance, body composition, and consistency+5

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Fitness & Wellness

Membership Manager Agent

Handles membership inquiries, plan comparisons, freeze requests, and cancellation processing. Reduces front desk burden and often saves cancellations by offering alternatives that address the member's underlying concern.

Answer questions about membership plans, pricing, included amenities, and add-on servicesCompare membership tiers side-by-side to help prospects choose the right planProcess membership freeze requests for vacations, injuries, or temporary schedule changes+5

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Food & Beverage

Order Assistant Agent

Handles takeout and delivery orders via website chat, SMS, or messaging apps. Integrates with POS systems to send orders directly to the kitchen, eliminating phone hold times and manual order entry errors.

Guide customers through the menu with item descriptions, pricing, and customization optionsProcess orders with modifications (no onions, extra cheese, substitute side, allergen accommodations)Calculate order totals including taxes, delivery fees, and applied promotions+5

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Food & Beverage

Reservation Manager Agent

Manages restaurant reservation bookings, confirmations, waitlist management, and no-show follow-up. Captures direct reservations that would otherwise go through commission-charging third-party platforms.

Check table availability by date, time, party size, and seating preference (indoor, outdoor, bar, private)Process reservation bookings with instant confirmation via SMS or emailManage waitlist during peak times with estimated wait time communication+5

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Food & Beverage

Menu Advisor Agent

Helps customers navigate the menu based on dietary restrictions, allergies, flavor preferences, and party size. Provides an interactive menu experience that increases order confidence and reduces kitchen modifications.

Filter menu items by dietary restriction (vegan, vegetarian, gluten-free, dairy-free, keto, halal, kosher)Identify and flag allergens in specific dishes with ingredient-level detailRecommend dishes based on flavor preferences (spicy, mild, savory, sweet) and past orders+5

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Food & Beverage

Loyalty Program Agent

Enrolls customers in loyalty programs, tracks points, sends reward notifications, and promotes special offers. Drives repeat visits by making it effortless for customers to earn and redeem rewards.

Enroll new members in the loyalty program with minimal friction (name, phone, email)Display current points balance, reward tier, and progress toward next rewardNotify members when they have earned a redeemable reward+5

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