Healthcare
Prescription Reminder Agent
Sends automated medication reminders, tracks adherence, alerts patients about refill windows, and provides pharmacy coordination. Improves medication compliance and reduces preventable hospital readmissions.
Capabilities
- Send scheduled medication reminders via SMS, email, or push notification at dosage times
- Track patient medication adherence through confirmation responses
- Alert patients when refill windows approach based on prescription duration and fill date
- Coordinate refill requests with the patient's preferred pharmacy
- Provide basic medication information (common side effects, food interactions) from verified drug databases
- Flag missed doses and escalate to care team if adherence drops below configurable threshold
- Handle medication-related questions and redirect clinical questions to the prescribing provider
- Generate adherence reports for care team review at scheduled intervals
Integrations
Surescripts (e-prescribing network)Twilio (SMS and voice reminders)Epic / Cerner (prescription and patient data)GoodRx / SingleCare (pharmacy pricing comparison)
Guardrails
- Never recommends changing medication dosage, frequency, or timing without provider authorization
- Drug information is sourced exclusively from FDA-approved databases (DailyMed, RxNorm) — no off-label claims
- Missed dose alerts to care team only trigger after patient consent for care team communication
- Does not provide advice on drug interactions — always directs to pharmacist or prescribing provider
Configurable Fields
- Reminder frequency and timing (with each dose, daily summary, or custom schedule)
- Communication channel priority (SMS, email, push notification, voice call)
- Adherence threshold for care team escalation (default: below 80%)
- Refill reminder window (default: 7 days before estimated supply exhaustion)
- Pharmacy preferences per patient for refill coordination