Real Estate · Agentic Operations Layer

The AI operations layer
for your brokerage.

Put a team of agents on yourleads.

Rach.Dev runs lead capture, qualification, showing scheduling, document prep, market analysis and deal-deadline monitoring across the systems you already use — with a licensed agent in the loop on every commitment, Fair Housing guardrails on every recommendation, and a full audit trail on every action.

Fair Housing & RESPA guardrailsWorks with your MLS & CRMAgent-in-the-loopEnglish & Spanish
The operating picture

What an agent team takes off your desk

Most of a brokerage's load isn't negotiation or judgement — it's responding fast, qualifying, scheduling, chasing paperwork and watching deadlines. Here's where agents own the busywork, mapped to how your team actually runs a deal.

In demo

The Front Door

Every inquiry answered in seconds — 24/7, across portal, web form, SMS and call, in English or Spanish.

  • Multi-channel capture (Zillow / Realtor.com, web, SMS, call)
  • Instant first reply, day or night
  • Auto-logged to Follow Up Boss / kvCORE with source
In demo

Lead Qualification

Budget, timeline, financing and intent — captured conversationally, never as an interrogation.

  • Budget, pre-approval and timeline scored
  • Buyer vs. seller vs. renter routing
  • Hot leads paged to the right agent instantly
In demo

Property Inquiry

Square footage, lot size, schools and comps — answered from live MLS data, never invented.

  • Listing facts pulled straight from MLS
  • Comparable-sales summaries on request
  • Fair-Housing-safe phrasing on every answer
In demo

Showing Coordination

The back-and-forth of finding a time, confirming and following up — handled end to end.

  • Two-way calendar sync for agent + client
  • Confirmations, reminders and reschedules
  • Post-showing feedback collected automatically
In demo

Transaction & Docs

Listing agreements, disclosures and offer paperwork drafted and staged — the agent signs.

  • Listing agreement & disclosure prep
  • Offer / counter packets staged for DocuSign
  • Required state disclosures attached
In demo

Market Analysis

Client-ready CMAs, neighborhood insights and pricing ranges — grounded in your MLS comps.

  • Comparative market analysis from active + sold comps
  • Neighborhood and days-on-market context
  • Pricing range, never a guaranteed value
In your build

Sphere & Past Clients

The referral and repeat business that slips because nobody had time to follow up.

  • Home-anniversary and check-in nudges
  • Past-client referral campaigns
  • Drip nurture for long-timeline leads
In demo

Knowledge Layer

A role-aware assistant grounded only in your listings, policies and approved sources.

  • Separate views for buyer, seller and staff
  • Every answer cites its source
  • Hard guardrails — never legal or lending advice

Watch the team run a deal

Pick a deal and press play. Watch the agent team run it end to end — a licensed agent approves every commitment.

Control Tower
Jordan Blake · BuyerTexted about a listing at 10:47 PM
SMS · After hours
Lead Capture
Qualify
Property Inquiry
Showing
Offer & Docs
Under Contract
Follow-up
Agents
AvaLead Capture · Front Door
Idle
MarcusLead Qualification
Idle
NoraTransaction & Docs
Idle
OwenShowing Coordination
Idle
RileyMarket Analysis & CMA
Idle
IrisKnowledge Assistant
Idle
HopeDeal Sentinel
Idle
Decision trace0/5

Press Run the journey — or scroll in and watch it play automatically. Every clinical action waits for a clinician.

Every commitment waits for a licensed agent. Rach.Dev drafts, stages and routes — a human approves.

Seven specialists, one conductor

Each agent owns one job and hands the next a complete, structured context. Atlas routes the work, enforces the human-in-the-loop gates, and writes every action to an audit log.

Atlas

Atlas is the orchestrator. It routes each lead to the right specialist, carries shared deal context between them, pauses for a licensed agent to approve every commitment, and records a complete, timestamped audit trail.

Live handoff pipeline
AvaCapture
MarcusQualify
NoraDocs
OwenCoord
RileyAnalysis
IrisKnowledge
HopeSentinel

Click Ava below — the full capture-to-contract workflow plays out automatically.

MarcusLead Qualification

Lead qualification. Scores budget, financing, timeline and intent conversationally, routes buyer vs. seller vs. renter, and pages hot leads straight to the right agent.

Context from Ava
Jordan Blake · Buyer412 Maple AvePre-approved
Budget ~$525K confirmed against pre-approval letter
60-day timeline + relocation → scored hot buyer
Routed to the listing team; cold leads sent to nurture
Budget & financingIntent scoringSmart routing
NoraTransaction & Docs

Transaction prep. Drafts listing agreements, disclosures and offer packets, attaches required state disclosures, and stages everything in DocuSign — the agent signs, never the bot.

Context from Marcus
Listing consult bookedSeller disclosures neededDocuSign
Listing agreement drafted from the consult notes
Required state seller disclosures attached
Packet staged in DocuSign — flagged for agent signature

Draft only. Nothing is sent until a licensed agent reviews and signs.

Doc prepState disclosuresDocuSign-staged
OwenShowing Coordination

Showing coordination. Finds a mutually open time across calendars, books and confirms it, sends reminders and reschedules, and gathers feedback after every showing.

Context from Nora
Buyer wants a tourAgent calendar syncedSaturday AM
Open slot found across buyer + agent calendars
Showing held — flagged for agent approval before promising
Confirmation, reminder and post-tour feedback scheduled
Calendar syncConfirm & remindFeedback capture
RileyMarket Analysis & CMA

Market analysis. Builds client-ready CMAs from active and sold MLS comps, adds neighborhood and days-on-market context, and gives a pricing range — never a guaranteed value.

Context from Owen
3 active comps5 sold compsAvg 22 DOM
CMA assembled from active + sold MLS comps
Neighborhood and days-on-market context layered in
Pricing range produced — a range, never a promise of value
CMA from compsNeighborhood contextPricing range
IrisKnowledge Assistant

The role-aware knowledge assistant. Answers buyers, sellers and staff from your listings and approved sources only — every answer cited, never legal or lending advice.

Context from Riley
Buyer viewMLS + approved sourcesEN / ES
Answered listing questions from live MLS data with sources
Held Fair-Housing-safe phrasing on every recommendation
Legal / lending question → handed to a licensed pro, not answered

Iris informs. It never gives legal, tax or lending advice, and never steers.

Role-awareCited answersNever legal advice
HopeDeal Sentinel

The Deal Sentinel. Always on, watching every active deal's deadlines and signals — flagging a financing or inspection date about to lapse, a lead going cold, or a price/market shift before it costs the deal, and staging the response for the team.

Context from the team
12 active deals3 under contractFinancing: watch
How Hope calibrates for this pipeline
Baselines each deal's key dates from the contract and MLS
Tightens lead times on financing, inspection and appraisal
Suppresses noise so only real deadline risk surfaces
What Hope watches in real time
FinancingInspectionAppraisalContingenciesLead activityPrice / market
Financing — loan-commitment deadline within 48h, no confirmation
Inspection — objection window about to close with no response
Appraisal — value came in under contract price
Contingency — earnest money at risk as a deadline lapses
Lead going cold — hot buyer with no touch in 5+ days
Market shift — comparable listing cut price near an active deal

Hope is advisory. It alerts and stages — a licensed agent decides and acts. Every alert is logged with the signal that triggered it.

Live · PipelineAlways-on monitorDeadline & deal watchAdvisory only

Ava captures patient intake by voice, then hands a structured summary to 6 downstream agents — triage, documentation, coordination, billing, knowledge and ICU monitoring — each acting on the shared context, with Atlas orchestrating and a clinician approving every clinical action.

Ava starts the workflow.

One layer over the systems you already run

Rach.Dev sits on top of your MLS, CRM and existing tools — orchestrating agents, enforcing governance, and keeping a licensed agent in the loop. No rip-and-replace.

Layer 4Human-in-the-loop

Every commitment — showings, listing agreements, offers, addenda — pauses for a licensed agent to approve. Agents draft and stage; people decide.

Approval gatesAgent sign-offRole-based access
Layer 3Governance & audit

Fair Housing and RESPA guardrails, state licensing disclosure, consent tracking, and a complete, timestamped audit trail on every action and data touch.

Fair Housing guardrailsRESPA-awareFull audit logSource citations
Layer 2Agent orchestration

Atlas routes each lead to the right specialist, carries shared deal context between agents, and coordinates hand-offs end to end.

Routing & hand-offShared contextEscalation paths
Layer 1Integration

Bidirectional connectors to your MLS, CRM, e-sign and calendar over the standards and APIs your systems already speak.

RESO / MLS dataCRM syncWebhooks & APIs
Works with the systems you already run
MLS (RESO)Follow Up BosskvCOREDocuSignGoogle CalendarZillow leadsRealtor.com leadsTwilio

A knowledge layer that knows its limits

Iris answers buyers, sellers and staff from your listings and approved sources only. Every answer is cited — and a legal, tax or lending question is always handed to a licensed professional, never advised.

Try a question

IrisBuyer view

Hi, I'm Iris. Ask me about a listing, a showing or next steps in your search — I'll always cite my source.

Iris provides information only — never legal, tax or lending advice, and never steering. Anything regulated is routed to a licensed professional.

A knowledge layer that knows its limits — questions and answers

How big is 412 Maple Ave and what schools is it zoned for?
412 Maple Ave is listed at 1,840 sq ft on a 0.21-acre lot, 3 bed / 2 bath, built in 2008. It's zoned for the local elementary, middle and high schools per the current MLS listing — I'd confirm exact attendance boundaries with the district before you rely on it. Want me to pull recent comparable sales nearby?
¿Cuándo puedo ver la casa este fin de semana?
Tenemos disponibilidad el sábado a las 10:30 AM o el domingo a la 1:00 PM para 412 Maple Ave. Puedo reservar el horario que prefiera, y su agente lo confirma antes de que sea definitivo. ¿Cuál le conviene más?
Can you tell me whether I'll lose my earnest money if I back out now?
That's a contractual and legal question, so I won't advise on it myself. I've flagged your contract dates and routed your question to your agent and the transaction attorney, who can review your specific terms with you. I can pull up your key deadlines in the meantime if that helps.

Governance, not just guardrails

The controls that let a brokerage actually deploy agents — enforced in the system, not promised on a slide.

Agent in the loopEvery commitment — a held showing, a listing agreement, an offer or an addendum — waits for a licensed agent to approve. No agent makes a binding move on its own.
Complete audit trailEvery action, hand-off and data access is logged with a timestamp, the agent, the source and the approver — exportable on demand.
Fair Housing & RESPA by designRecommendations are held to Fair-Housing-safe phrasing with no steering, RESPA guardrails block referral kickbacks, and state licensing disclosure is configured per deployment.
Grounded with sourcesAnswers come only from your MLS and approved knowledge sources and cite them. No open-web guessing, no invented listing facts or values.
No vendor lock-inStandards-based connectors (RESO / MLS, CRM APIs) and your data stays yours. Turn an agent off and your systems keep running.

Live audit log

A sample of what every action looks like on the record.

22:47:09Inbound SMS (Zillow lead) received & answered — lead #7731Logged
22:47:51Lead qualified — pre-approved buyer, 60-day timelineQualified
22:48:14Recommendation phrasing checked — Fair Housing passReviewed
09:02:33Showing held 10:30 AM Sat — awaiting agent approvalPending
09:05:47Showing approved by Megan Carter, Listing AgentApproved
08:14:02Financing contingency at risk (48h) — agent alertedEscalated

What changes when agents own the busywork

Directional outcomes our pilots target — validated on your own data, never assumed.

24/7
Coverage, every channel
Portal, web, SMS and call answered around the clock, in English and Spanish — no after-hours lead lost to voicemail.
Seconds
To first response
Every new inquiry gets an instant, qualified first reply — before a competing agent ever sees it.
Zero
Missed deadlines
Financing, inspection and appraisal dates watched continuously so contingencies never lapse by surprise.
Hours back
For your agents
Less chasing, scheduling and paperwork — more time on showings, negotiation and clients.

The problem, in numbers

  • Roughly 88% of home buyers purchase through a real estate agent or broker, which stays the most trusted and most-used source through the search. NAR, 2025 Profile of Home Buyers and Sellers
  • Responding to a web lead within five minutes makes you about 21x more likely to qualify it — and roughly 100x more likely to even make contact — than waiting 30 minutes. Oldroyd (MIT) & InsideSales, Lead Response Management Study
  • In a test of 74 top brokerages, only about 9% replied within the critical 5-minute window and roughly 41% never responded to the inquiry at all. Roof.ai brokerage lead-response test

Figures above are external benchmarks and pilot targets, not guarantees — we validate every number on your own data before you rely on it. Monitoring agents are advisory: they alert and stage, a licensed agent acts.

Start with one workflow. Prove it. Then scale.

We stand up a single workflow on your existing MLS and CRM, show the audit trail and the outcomes, and expand only once your team trusts it.

01
Scope one workflow

Pick the highest-pain workflow — instant lead response, showing coordination or deal-deadline monitoring — and we map it to your systems.

02
Pilot in your environment

Agents run on your MLS, Follow Up Boss / kvCORE and calendar with an agent in the loop and a full audit trail, in weeks not quarters.

03
Measure, then expand

Review the outcomes on your own data, then roll the agent team out across teams and offices.