Financial Services

Financial services firms — banks, credit unions, wealth managers and fintechs — run on some of the most sensitive, most regulated interactions in the economy. Every balance check, transfer, new-account application and investment question touches KYC, BSA/AML, OFAC or SEC/FINRA territory at once. Customers expect instant, personalized service; regulators expect airtight controls and a paper trail for everything. Rach.Dev resolves that tension by putting a coordinated team of AI agents on the regulated busywork — not a single chatbot, but specialists that each own one job and hand the next a complete, structured context, with a compliance officer in the loop on every regulated action.

Ava works the front door, capturing applications across web, phone, SMS and branch and collecting CIP data without the drop-off that costs US institutions clients at the hardest step. Marcus proofs identity and screens against OFAC, PEP and watchlists, stopping cold on any adverse hit. Nora assembles KYC packets and drafts SAR/CTR narratives — drafts only, never filings. Owen stages accounts, funding and warm hand-offs; Riley runs Reg E disputes and chargebacks against the regulatory clock. Iris answers from your approved sources with citations and refuses to give personalized investment advice, routing it to a licensed advisor. And Hope, the always-on Fraud/AML Sentinel, reads the live transaction stream for structuring, sanctions exposure, account takeover and card fraud — alerting and staging, while a BSA officer or analyst decides. Atlas orchestrates the whole relay and writes a timestamped, exam-ready audit trail.

It all runs as a layer on top of the systems you already operate — core banking (FIS, Fiserv, Jack Henry), Plaid, sanctions and identity-verification APIs, and Salesforce Financial Services Cloud — so there is no rip-and-replace, just compliance-first automation with human approval gates baked in. See exactly how the team handles a new-account opening, an AML structuring alert and an after-hours fraud text in the live demo.