The AI operations layer
for your campus.
Put a team of agents on youradmissions.
Rach.Dev runs admissions advising, enrollment, FERPA-safe records, course planning, financial-aid follow-up and at-risk student monitoring across the systems you already use — with an advisor in the loop on every high-stakes action, and a full audit trail on every record touched.
What an agent team takes off your campus
Most of a campus's load isn't teaching — it's coordination, paperwork and chasing. Here's where agents own the busywork, mapped to how your institution actually runs, from the inquiry form to the diploma.
The Front Door
Every inquiry captured, qualified and routed — 24/7, in English or Spanish.
- Multi-channel intake (web, phone, SMS, chat, Slate inquiry)
- Identity match & SIS record linkage
- Program fit, deadlines & application status surfaced instantly
Records & Safety
FERPA-safe record sharing and Title IX-aware routing — verified before anything is released.
- Identity verified before any education record is shared
- Harassment / discrimination reports routed to the Title IX office
- Directory vs. protected data separated on every answer
Academic Planning
Degree audits, prerequisite checks and a draft plan — the advisor decides.
- Degree-audit pull from the SIS, gaps surfaced
- Prerequisite & hold checks before any registration
- Draft semester plan staged for advisor sign-off
Financial Aid
The full loop, with missing-document and packaging alerts surfaced before deadlines.
- FAFSA / verification document follow-up
- Aid-package status and disbursement questions answered
- Deadline & SAP (satisfactory academic progress) flags
Student Success
Registration, advising holds, referrals and the follow-up students never get.
- Registration, schedule & advising-hold orchestration
- Tutoring, counseling & resource referrals
- Reminders & nudges across the term (EN / ES)
Bursar & Enrollment Ops
The fastest ROI for a CFO: keep enrolled students enrolled, clear what blocks them.
- Tuition balance, payment-plan & 1098-T questions
- Registration-hold clearance once a balance is resolved
- Summer-melt and re-enrollment outreach
Back-Office & Faculty
Transcripts, credentialing and the compliance paperwork no one wants to do.
- Transcript & enrollment-verification requests
- Clery / Title IX / accreditation reporting support
- Faculty roster, grade-submission & syllabus reminders
Knowledge Layer
A role-aware assistant grounded only in your approved sources.
- Separate views for prospect, student, staff
- Every answer cites its source
- Hard guardrails — never legal, immigration or clinical advice
Watch the team run a student case
Pick a case and press play. Watch the agent team run it end to end — an advisor or compliance officer approves every high-stakes action.
Press Run the journey — or scroll in and watch it play automatically. Every clinical action waits for a clinician.
Seven specialists, one conductor
Each agent owns one job and hands the next a complete, structured context. Atlas routes the work, enforces the human-in-the-loop gates, and writes every action to an audit log.
Atlas is the orchestrator. It routes each case to the right specialist, carries shared student context between them, pauses for advisor or compliance approval on every high-stakes action, and records a complete, timestamped audit trail.
Click Ava below — the full inquiry-to-enrollment workflow plays out automatically.
Records & compliance. Verifies identity before any education record is shared, separates directory from protected data, and routes Title IX or harassment disclosures straight to the right office — never sitting on a safety issue.
FERPA gate. No protected record is released until identity is verified; safety disclosures escalate immediately.
Academic planner. Runs the degree audit, checks prerequisites and holds, and drafts a semester plan — leaving the advisor to decide and sign, not to dig through the SIS.
Draft only. Nothing registers until an advisor reviews and signs the plan.
Student success coordination. Books advising, clears holds after approval, opens tutoring and counseling referrals, and keeps students on track with reminders and nudges across the term.
Bursar & enrollment ops. Explains balances, payment plans and 1098-T questions, surfaces what blocks registration, and runs summer-melt and re-enrollment outreach — clearing the friction that quietly costs enrollment.
The role-aware knowledge assistant. Answers prospects, students and staff from your approved sources only — every answer cited, and never legal, immigration or clinical advice.
Iris informs. It never gives legal, immigration or clinical advice and never overrides a counselor.
The At-Risk Student Sentinel. Always on, reading attendance, grades and LMS engagement for every monitored student — flagging a quiet slide weeks before it becomes a withdrawal, and staging the outreach for an advisor.
Hope is advisory. It alerts and stages outreach — an advisor decides and acts. Every alert is logged with the signal that triggered it.
Ava captures patient intake by voice, then hands a structured summary to 6 downstream agents — triage, documentation, coordination, billing, knowledge and ICU monitoring — each acting on the shared context, with Atlas orchestrating and a clinician approving every clinical action.
Ava starts the workflow.One layer over the systems you already run
Rach.Dev sits on top of your SIS, LMS and CRM — orchestrating agents, enforcing governance, and keeping an advisor in the loop. No rip-and-replace.
Every high-stakes action — admission offers, registration, hold clearance, Title IX intake — pauses for a person to approve. Agents draft and stage; people decide.
FERPA-aligned controls, identity verification before any record release, minimum-necessary access, and a complete, timestamped audit trail on every action and data touch.
Atlas routes each case to the right specialist, carries shared student context between agents, and coordinates hand-offs from inquiry to enrollment.
Bidirectional connectors to your SIS, LMS, CRM, telephony and payment systems over the standards your campus already speaks.
A knowledge layer that knows its limits
Iris answers prospects, students and staff from your approved sources only. Every answer is cited — and a regulated question (legal, immigration, clinical) is always handed to a licensed professional, never answered.
Try a question
Hi, I'm Iris. Ask me about admissions, registration, financial aid or campus policies — I'll always cite my source.
A knowledge layer that knows its limits — questions and answers
- What's the priority deadline to apply for fall financial aid?
- The priority FAFSA deadline for the upcoming fall term is March 1. Submitting by then keeps you eligible for institutional grants and work-study, which are awarded until funds run out. You can check your application status anytime in the student portal, and I can remind you a week before the deadline.
- ¿Cómo verifico mi identidad para hablar de mi cuenta?
- Para proteger su expediente bajo FERPA, primero confirmo su identidad: necesito su número de estudiante y su fecha de nacimiento. Una vez verificados, puedo hablar de su saldo, sus retenciones y sus pasos de inscripción. Sin esa verificación, solo puedo compartir información pública del catálogo.
- I'm on an F-1 visa — will dropping a class affect my status?
- That's an immigration question, so I won't advise on it myself — getting it wrong could put your status at risk. I've routed you to a Designated School Official (DSO) in the international student office, who can review your full situation. Please don't drop the class until you've spoken with them.
Governance, not just guardrails
The controls that let an institution actually deploy agents — enforced in the system, not promised on a slide.
Live audit log
A sample of what every action looks like on the record.
What changes when agents own the busywork
Directional outcomes our pilots target — validated on your own data, never assumed.
The problem, in numbers
- In a national survey, roughly 59% of college students said financial stress had made them consider dropping out — a quiet, addressable risk an always-on agent can surface early. — Ellucian Student Voice Report, 2024
- Georgia State pairs ~800 daily risk alerts with human advisors and has reported higher graduation rates and effectively closed achievement gaps across race, income and first-gen status. — Georgia State University, GPS Advising / Student Success
- About 10–40% of college-intending students never enroll the fall after admission ("summer melt"), with higher rates for low-income students — and proactive, personalized outreach measurably helps. — EdResearch for Action (Castleman & Page), Summer Melt brief
Figures above are external benchmarks and pilot targets, not guarantees — we validate every number on your own data before you rely on it. Monitoring agents are advisory: they alert and stage, an advisor acts.
Start with one office. Prove it. Then scale.
We stand up a single workflow on your existing SIS, LMS and CRM, show the audit trail and the outcomes, and expand only once your team trusts it.
Pick the highest-pain workflow — admissions advising, financial-aid follow-up or at-risk monitoring — and we map it to your systems.
Agents run on your SIS, LMS and CRM with an advisor in the loop and a full audit trail, in weeks not semesters.
Review the outcomes on your own data, then roll the agent team out office by office.