Education

Most of a campus's load isn't teaching — it's coordination, paperwork and chasing. Admissions teams lose qualified applicants who can't get a timely answer about programs, deadlines or transfer credit; help desks drown in the same registration, transcript and financial-aid questions every term; advisors spend their days digging through the SIS instead of advising; and students who are quietly sliding toward a withdrawal go unnoticed until it's too late. Roughly three in five US college students say financial stress alone has made them consider dropping out — a signal no one is watching in real time.

Rach Dev LLP puts a team of agents on that busywork, on top of the SIS, LMS and CRM you already run — Banner, PeopleSoft or Workday Student, Canvas or Blackboard, and Slate. An enrollment-advising agent captures every inquiry across web, phone, SMS and chat in English or Spanish, matches the student to the SIS, and opens a clean advising thread. A records-and-compliance agent verifies identity before any education record is shared and routes Title IX or harassment disclosures straight to the right office, never adjudicating a claim itself. An academic planner runs the degree audit and drafts a semester plan for sign-off; a student-success coordinator handles advising, holds and referrals; a bursar agent explains balances and clears what blocks registration; and an always-on At-Risk Student Sentinel reads attendance, grades and LMS engagement to flag a quiet slide weeks before it becomes a withdrawal.

Every high-stakes action — admission offers, registration, hold clearance, Title IX intake — pauses for an advisor, bursar or coordinator to approve; the agents draft, stage and route, and a person decides. The whole thing is FERPA-aligned by design, with identity verified before any record is released, minimum-necessary access, and a complete, timestamped audit trail, and the knowledge layer answers only from your approved sources, cites them, and refuses legal, immigration or clinical advice — handing those to a licensed professional. See it run end to end, from inquiry to enrollment, in the live education agents demo.